Versand
At Total-Luxe, we are committed to delivering your orders with efficiency, care, and reliability. Below is everything you need to know about our shipping process.
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on weekends or public holidays. During high-demand periods, processing times may be slightly extended.
Shipping Timeframes
Estimated delivery times vary depending on your location:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–14 business days
Please note that delivery times are estimates and may vary due to external factors such as customs processing, carrier delays, or unforeseen circumstances.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any applicable shipping charges will be clearly displayed before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor your delivery in real time.
Customs, Duties & Taxes
For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Shipping Address Accuracy
Please ensure that your shipping details are accurate at checkout. Total-Luxe is not responsible for delays or lost packages due to incorrect or incomplete addresses.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact our support team at support@total-luxe.com. We will work promptly to resolve the issue and ensure your satisfaction.
At Total-Luxe, we aim to provide a smooth and reliable delivery experience—because luxury should arrive just as expected.